Sr. Service Innovation and Incubation Staff 16 views

Be The Agent of Change!

Customer standard of satisfaction is always change, that’s the main reason we constantly refine the tools, process, standard, environment, and methodologies that drive improvements to the customer experience. To get there, we need exceptionally talented, bright, and visionary people, that are dare to take risks and question the status quo.

Service Innovation & Incubation team have mission to build a bold Customer Management team and service experience. We will gather customer insights, Customer Management trend and operational information to make key business decisions and it will has a direct impact on service strategy.

But Service Innovation and Incubation isn’t just about giving recommendations. We will use wide range of autonomy to innovate and implement on behalf of our customers and that is the irreplaceable opportunity to impact people’s online experiences.

Qualification:

• Bachelor’s Degree from an accredited university (GPA min 3.3)
• Self-starter who can work objectively with integrity
• Work independently and as part of a team to come up with a range of ideas and executions for reach project
• Effective and polished communicator in both written and spoken English
• Able to think outside the box and combine with dive deep into data to identify trends and patterns to yield actionable service improvement
• Strong structured thinking, attention to detail and problem solving ability
• Ability to thrive in an ambiguous environment
• Proven ability to work collaboratively cross-functionally
• Proven track of project delivery
• Passionate about the customer
• You should qualified in test selection, such as presentation of a successful project delivery

CARA DAFTAR

Kirim resume CV anda ke alamat link dibawah ini

Kirim Resume KLIK DISINI